Synexis.io values your privacy and is dedicated to protecting your personal information. We understand the importance of your privacy. Please review this policy carefully to learn how we collect, use, and protect your information, as well as the choices available to you regarding its use.
COSMICORANGE UNIPESSOAL LDA, located at Estrada Municipal, no 506 Quinta Branca UBI, Covilhã, 6200-284, Portugal, operating as Synexis ("Synexis.io" or "we"), is committed to respecting your privacy and safeguarding your information in accordance with this Policy. This Policy explains the types of information we may collect from you, or that you may provide when visiting Synexis.io, and any related products or services (collectively referred to as the "Website"). It also outlines our practices for collecting, using, maintaining, protecting, and disclosing this information. By using our Website, you agree to the terms set forth in this Privacy Policy.
We collect various types of information from and about users of the Synexis platform, including:
The data we collect depends on your interactions with Synexis and the choices you make, including privacy settings and the products you use. The categories of data include:
In relation to the information collected and processed by Synexis, you have the following rights:
To exercise any of your rights mentioned above, please submit a verifiable request to Synexis via email at [email protected].
We will respond to your request as soon as possible, typically within one month. However, in accordance with applicable laws, we may extend the response time by an additional two months if necessary due to the complexity or volume of requests.
Our marketing communications include a convenient way to unsubscribe from future messages, such as an unsubscribe link in the email. If you prefer to opt out of receiving marketing messages from Synexis, you can use the unsubscribe link in the communications you've received or contact us using the details provided above in section 3.1.
We may share your information with trusted third parties, investors, and partners to provide and improve our services. This includes subsidiaries and affiliates of the Synexis corporate group. For example, we may need to share your data with other companies within our network for purposes such as customer support, marketing, technical operations, or account management.
We may also share your information with third-party service providers who assist us in delivering services to you. However, we only disclose the necessary personal information required for them to complete their tasks. We have agreements in place with these third parties to ensure your data is secure, or we are required to do so by law, such as a court order, or for fraud prevention or crime detection.
Synexis will disclose personal information if required by law, legal process, or for the administration of justice. This may include cooperating with law enforcement agencies, protecting your vital interests, safeguarding Synexis's legal rights and property, or ensuring the safety of Synexis users. Unless otherwise stated in this policy, Synexis does not share, sell, rent, or trade your information with third parties for their promotional purposes.
You have control over whether you want to receive information from us. If you wish to receive direct marketing communications about Synexis's services, products, and features, you can make this choice by selecting the appropriate boxes on the form where we collect your information. We will not send you marketing emails or text messages without your prior consent.
At Synexis, we are committed to safeguarding your information. We employ a range of physical, technological, and administrative security measures to protect against unauthorized access, accidental loss, or misuse. We strive to ensure your data is handled securely to prevent any unauthorized access, alteration, or disclosure. We integrate blockchain-based encryption and web3 wallets authorization to the encrypted information for even better security.
While we take strong steps to protect your personal data, including encryption, please be aware that transmitting information over the internet cannot be entirely secure. Although we do our best to secure your data, any transmission is at your own risk. You need to keep your own devices and keys safe.
We are constantly improving our security measures in line with technological advancements. Synexis is dedicated to meeting high security standards.
The security of your data also relies on you. You are responsible for keeping your passwords secure and protecting your devices. Using unsecured devices or networks to access our platform can pose risks, so we recommend taking the necessary precautions to avoid security breaches.
We retain your personal data only as long as necessary to provide our services, fulfill contractual obligations, and exercise any rights related to the information. If the data is no longer needed for service provision, we retain it only for legitimate business purposes or legal obligations. Generally, we base our retention periods on the following criteria:
We regularly review our data retention practices to ensure that your personal information is kept up-to-date and accurate and that it is retained only for the necessary duration.
Our platform uses cookies to enhance user experience and functionality. For detailed information regarding the cookies we use, please refer to our Cookie Policy below. You can manage your cookie preferences at any time through the Cookie Manager.
The Synexis platform may contain links to third-party websites. Our Privacy Policy applies solely to our platform, so we encourage you to review the privacy policies of any other websites you visit through these links. We are not responsible for the privacy practices or policies of other websites, even if you accessed them via links from our platform.
Our platform is not intended for individuals under the age of 18, as outlined in our Terms & Conditions. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not use our platform, provide any information, or engage in any of the services offered. If we become aware that we have inadvertently collected personal information from a child under 18 without parental consent, we will take steps to delete it. If you believe we have collected information from someone under 18, please contact us at [email protected].
As a global company, Synexis may transfer the data we collect about you to our affiliated entities or third parties across different regions and countries. This may include transfers to countries outside your jurisdiction, including those outside the EU.
When transferring your data internationally, we ensure that appropriate safeguards are in place to protect your privacy. These safeguards may include using Standard Contractual Clauses or other lawful mechanisms, as required by applicable law, to ensure that your data is protected and your privacy rights are upheld, as outlined in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or to ensure its accuracy. Any changes will be posted on our website, along with the date of the latest version. We encourage you to review this Policy periodically, especially before providing any personal information, to stay informed about how we protect your data.
For any matters related to personal data, you can reach our Data Protection Officer at [email protected].
This Cookie Policy (hereinafter referred to as the "Cookie Policy" or "Policy") provides details regarding the use of cookies and similar technologies on Synexis.io (hereinafter "Synexis").
Synexis uses cookies and/or similar technologies that collect and store information as you browse our platform.
Please note that this Policy does not apply to third-party websites that may be accessed via links provided on the Synexis platform. Additionally, this Policy does not regulate how third parties process data when collecting information through cookies installed on our platform. These data processing operations are the responsibility of those third parties.
You may configure your cookie preferences through the Cookie Manager tool, which will be available on the platform in Q4 2024. We continuously work to improve your experience on Synexis. For any concerns or questions regarding personal data, you may contact our Data Protection Officer at [email protected].
We remind you that some cookies may collect data that can identify you. For this reason, we encourage you also to review our Privacy Policy, which complements and clarifies this Cookie Policy.
Cookies are small data files, typically in .html format, that a website stores on your device (such as a computer, smartphone, tablet, etc.). These files help websites remember certain information about your visit, improving functionality and user experience. In this Policy, the term "Cookies" also refers to other tracking technologies, including tags, pixel tags, web beacons, user IDs, or other emerging technologies designed to track user behavior and preferences.
Every time you visit the Website, your browser accesses these Cookies to recognize and remember any identifiers associated with you (where applicable) and automatically activate your saved preferences. The Website will only install Cookies on your device with your explicit consent, except for those strictly necessary for the site's functionality.
Cookies serve a variety of functions, from enabling essential website features to improving overall performance and efficiency. They help Synexis gather user preferences and behavior information, enabling us to tailor content and improve user experience. Cookies may also be used to deliver ads that are more relevant to your interests based on previously collected data.
Synexis uses various categories of Cookies, each serving distinct purposes to enhance the website's functionality and improve user experience:
For detailed information on the specific Cookies we use, their function, duration, and whether they share data with third parties, please refer to the Cookie Management Tool, which will be released in Q4 2024.
Synexis uses a Cookie Management Tool to handle user consent when visiting the Synexis platform. Consent is requested upon the first visit. Through the Cookie Management Tool, users can:
The Cookie Management Tool will be available to use for all users in Q4 2024. Until that time for any requests, concerns or questions regarding personal data, you may contact our Data Protection Officer at [email protected].
To safeguard your privacy and data protection rights, Synexis offers a Cookie Management Tool. This tool allows users to configure their Cookie preferences at any time, enabling or disabling Cookies as desired. Users can also obtain additional information about specific Cookies and give or withdraw consent through this tool.
To reject the collection and use of Cookies, simply click "Reject all" or adjust your settings under "Preferences" and click "Save preferences." This ensures that only necessary Cookies remain active.
Alternatively, most web browsers offer the ability to control Cookies directly. You can view and delete Cookies or change browser settings to block new Cookies or receive notifications when Cookies are placed on your device.
Please note that disabling Cookies through browser settings may affect the website's performance, as most browsers do not allow for fine-tuned control over non-essential Cookies. Users may explore additional control options through third-party extensions available online.
Synexis reserves the right to update this Cookie Policy at any time. Any changes will be appropriately communicated via the website, and if they substantially affect how your data is processed, Synexis will notify users through the contact details provided.
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